Search found 543 matches

by andrew
Mon Jun 25, 2018 12:02 am
Forum: Pre-Sale questions
Topic: Purchase code isnt working
Replies: 8
Views: 89

Re: Purchase code isnt working

Hello,

We didn't remove YourStore from ThemeForest.
Our profile is blocked by Envato because of some misunderstanding.

Best regards
by andrew
Sun Jun 24, 2018 6:56 pm
Forum: Pre-Sale questions
Topic: How do I contact the YourStore Theme's creators
Replies: 1
Views: 13

Re: How do I contact the YourStore Theme's creators

Hello, Unfortunately our Envato profile is blocked because of some misunderstanding. 1) You can request refund from Envato and buy official license from our website - https://www.tonytemplates.com/yourstore-shopify-fashion-theme.html 2) We are still ready to provide support for all our customers via...
by andrew
Sun Jun 24, 2018 6:48 pm
Forum: Pre-Sale questions
Topic: ETHEME PLEASE READ THIS
Replies: 4
Views: 82

Re: ETHEME PLEASE READ THIS

Hello, dear customers. 1) You can ask refund on Envato and they should proceed it. 2) after that you can buy our theme from our official website - https://www.tonytemplates.com We have great new now our price is cheaper comparing with ThemeForest because we shouldn't pay fee in 30%. 3) Support forum...
by andrew
Fri Jun 22, 2018 9:57 pm
Forum: Pre-Sale questions
Topic: ETHEME PLEASE READ THIS
Replies: 4
Views: 82

Re: ETHEME PLEASE READ THIS

Hello, Thank you for the interest to our theme. 1) Envato blocked our profile on ThemeForest because of some misunderstanding. The blocked more than $10k on our account and we can't receive these money 2) You even can't understand how our team is demoralized and demotivated by this action from Envat...
by andrew
Fri Jun 22, 2018 11:28 am
Forum: Pre-Sale questions
Topic: Purchase code isnt working
Replies: 8
Views: 89

Re: Purchase code isnt working

Hello,

You can ask your question in this section.

Best regards
by andrew
Fri Jun 22, 2018 11:27 am
Forum: Pre-Sale questions
Topic: The loading time of my home page is very slow
Replies: 3
Views: 48

Re: The loading time of my home page is very slow

Hello,

What theme did you buy?

Best regards
by andrew
Fri Jun 22, 2018 11:26 am
Forum: Pre-Sale questions
Topic: Checkout not working.
Replies: 1
Views: 27

Re: Checkout not working.

Hello,

Unfortunately we don't support this theme anymore.
Sorry for the inconvenience.

Best regards
by andrew
Wed Jun 20, 2018 5:31 pm
Forum: Pre-Sale questions
Topic: Purchase code isnt working
Replies: 8
Views: 89

Re: Purchase code isnt working

Hello,

You should have access to this section - viewforum.php?f=59
Please, recheck.

Best regards
by andrew
Wed Jun 20, 2018 5:29 pm
Forum: Pre-Sale questions
Topic: Cannot see forum
Replies: 12
Views: 219

Re: Cannot see forum

Hello, James.

WE are still ready to support our customers.
Please, recheck , you should gave access to this section - viewforum.php?f=59

Best regards
by andrew
Wed Jun 20, 2018 7:49 am
Forum: Pre-Sale questions
Topic: Support renewal issue
Replies: 1
Views: 72

Re: Support renewal issue

Hello,

Thank you for your nrenewal. There some problem with our Envato profile, so we are unable to authorize users using envato api.
Please, add you questions here. Our developer will reply in this section.
Sorry for the inconvenience.

Best regards

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