Small changes needed to the product page

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James Bywood
Posts: 24
Joined: Wed Jun 13, 2018 3:29 pm
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Small changes needed to the product page

Postby James Bywood » Tue Jul 03, 2018 11:06 am

Hi -

I need to make a couple of small changes to the text on the product page (template?). I'd be very grateful for any help...

1. The text that reads 'SKU' I would like to change to read 'Product Code:'
2. After the '£100GBP' I would like to add the text ' + VAT'

Please advise ASAP how to make these small changes. I've have looked through the code and had no luck.

Thanks

James

andrew
Posts: 1854
Joined: Thu Dec 26, 2013 12:09 pm

Re: Small changes needed to the product page

Postby andrew » Tue Jul 03, 2018 4:28 pm

Hello, James.

Thank you for the interest to our themes.
What template did you buy and when?

Best regards

James Bywood
Posts: 24
Joined: Wed Jun 13, 2018 3:29 pm
Contact:

Re: Small changes needed to the product page

Postby James Bywood » Tue Jul 03, 2018 4:44 pm

Hi Andrew -

I bought the YOURStore theme in June 2018.

James

andrew
Posts: 1854
Joined: Thu Dec 26, 2013 12:09 pm

Re: Small changes needed to the product page

Postby andrew » Wed Jul 04, 2018 7:20 pm

Hello, James.

Did you buy it via ThemeForest or did you buy it via Tonytemplates?
Can you send details of your payment? Thank you. Sorry for the inconvenience.

Best regards

James Bywood
Posts: 24
Joined: Wed Jun 13, 2018 3:29 pm
Contact:

Re: Small changes needed to the product page

Postby James Bywood » Thu Jul 05, 2018 10:54 am

Hi Andrew -

I bought it via Theme Forest on the 8th June. The invoice number was 84798111.

James

andrew
Posts: 1854
Joined: Thu Dec 26, 2013 12:09 pm

Re: Small changes needed to the product page

Postby andrew » Sat Jul 07, 2018 8:09 am

Hello, James.

Unfortunately our Envato account is blocked because of some misunderstanding. All payments from the customers are frozen there. What can we do:

1) you can ask refund from Envato because they blocked our profile and now we aren’t able to provide support in the measures of Envato obligations. As far as we know, Envato will gladly proceed the refund.

2) buy official license from our website - https://www.tonytemplates.com/yourstore ... theme.html

3) after that you can register on our forum and our developer will provide support as usual.

Sorry for the inconvenience. This is not our fault.

Best regards

James Bywood
Posts: 24
Joined: Wed Jun 13, 2018 3:29 pm
Contact:

Re: Small changes needed to the product page

Postby James Bywood » Mon Jul 09, 2018 3:58 pm

Hi Andrew -

This is really frustrating...!!!

Envanto have credited me the money back from the purchase of your theme. It is however stuck as a credit on the Envanto website. If I could get this cash back into my account then I could afford to pay you for the theme (again).

Can I not just pay you a smaller amount for the support alone?

James

sh_support
Posts: 9434
Joined: Fri Jul 03, 2015 5:05 pm

Re: Small changes needed to the product page

Postby sh_support » Mon Jul 09, 2018 5:44 pm

Ok, we will wait

Thanks
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